We Manage Your Property Like It's Our Own
Boutique property management in Nashville, TN and Kentucky — built by owners, for owners. We started Serenity because we needed a firm we could trust with our own investments. Now we bring that same owner mindset to yours.
Our PURPOSE
We go beyond managing properties — we protect investments. Serenity was founded by mid-size property owners who were frustrated with impersonal service, surprise fees, and out-of-touch managers. We built the firm we wished existed.
WHat WE DO
From finding great tenants to 2 AM emergency calls — we handle it all. Every property we manage gets the same attention we give our own portfolio: proactive, personal, and accountable.
HOW WE GIVE BACK
With our extensive experience in finance, construction, business development, and real estate, we not only protect your investment but also eliminate vacancies and enhance living and working conditions for residents, all while you focus on your daily life.
Proactive communication and strong tenant relationships are essential to successful real estate investments. That’s why we offer 24/7 support online and by phone. We address all emergencies within 60 minutes and start repairs within four hours.
We are deeply invested in your property’s success. By understanding the unique needs of your properties and your personal investment goals, we provide the same dedicated support and care that we offer our own family.
MEET OUR TEAM
Ashley Smith
With over 15 years of experience in property management across Tennessee, Ashley brings deep local expertise and a genuinely hands-on approach to every property she manages. Based in Nashville, she oversees our Tennessee portfolio with the personal attention that only a boutique firm can deliver. Clients trust her to handle everything — from tenant relations to late-night maintenance calls — with professionalism and care.
Jason Billy
Jason brings more than 20 years of real estate and property management expertise to our Kentucky markets. Based in Lexington, he manages our portfolio across Lexington, Georgetown, Frankfort, and Louisville with steady leadership and deep local market knowledge. Clients value his dependable, no-nonsense approach and genuine commitment to protecting their investments.
Swift Results
We understand your desire for prompt outcomes. That’s why we prioritize building a successful partnership from the outset with our unique “First 100 Days” approach, ensuring a strong start to our collaboration.
We dive deep into understanding your properties to help set both immediate and long-term objectives. From there, we create a tailored plan designed not just to meet but to surpass these goals.
Local Expertise: Unlike national chains with out-of-state offices, we operate exclusively in the markets we serve: Nashville, TN and surrounding Middle Tennessee, plus Lexington, Georgetown, Frankfort, and Louisville, KY & Tampa, FL. This local focus means you get real market expertise and a team that is genuinely reachable — not a call center. Cutting-Edge Technology: Our mission is to deliver exceptional service and maintain full transparency regarding your properties. With online access to owner statements, you can view property information anytime, anywhere. We use the latest technology:
- Enhanced marketing capabilities to fill vacancies more quickly
- Accurate rental pricing to reduce vacancy rates
- Comprehensive resident screening including background checks, credit reports, and references
- Fast and secure online payment options
- Efficient handling of property maintenance issues
