ABOUT US
At Serenity Real Estate Property Management, we provide expert, comprehensive property management services to meet all your needs.
Our PURPOSE
At Serenity Real Estate Property Management, we go beyond property management. We strive to build a personal connection with you, becoming a trustworthy partner dedicated to your success.
WHat WE DO
From securing top-notch residents to handling emergency repairs, the right property management company takes care of everything for you—and that’s where we come in.
HOW WE GIVE BACK
With our extensive experience in finance, construction, business development, and real estate, we not only protect your investment but also eliminate vacancies and enhance living and working conditions for residents, all while you focus on your daily life.
Proactive communication and strong tenant relationships are essential to successful real estate investments. That’s why we offer 24/7 support online and by phone. We address all emergencies within 60 minutes and start repairs within four hours.
We are deeply invested in your property’s success. By understanding the unique needs of your properties and your personal investment goals, we provide the same dedicated support and care that we offer our own family.
MEET OUR TEAM
Ashley Martin
With over 15 years of experience in property management, Ashley has built a reputation for keeping residential and commercial properties in top shape across Tennessee. Her hands-on approach and keen eye for detail ensure tenants and owners alike feel confident in her ability to maintain high standards. Clients trust her to handle everything from routine maintenance to tenant relations with professionalism and care.
Jason James
Bringing more than 20 years of expertise to the table, he’s a seasoned property manager known for his reliability and practical know-how in maintaining properties and keeping tenants happy. His steady leadership and problem-solving skills—honed through years of managing diverse real estate portfolios—instill confidence in owners and renters seeking quality care. Clients value his calm, dependable style and commitment to keeping properties running smoothly.
Swift Results
We understand your desire for prompt outcomes. That’s why we prioritize building a successful partnership from the outset with our unique “First 100 Days” approach, ensuring a strong start to our collaboration.
We dive deep into understanding your properties to help set both immediate and long-term objectives. From there, we create a tailored plan designed not just to meet but to surpass these goals.
Local Expertise: Unlike national firms with multiple locations and out-of-state offices, we are located right on 14th St. NW, just minutes from downtown. This allows us to focus exclusively on property management within the Washington metro area. Our commitment to the local market means we’re dedicated to offering you personalized, expert service without distractions.
Cutting-Edge Technology: Our mission is to deliver exceptional service and maintain full transparency regarding your properties. With online access to owner statements, you can view property information anytime, anywhere. We use the latest technology:
- Enhanced marketing capabilities to fill vacancies more quickly
- Accurate rental pricing to reduce vacancy rates
- Comprehensive resident screening including background checks, credit reports, and references
- Fast and secure online payment options
- Efficient handling of property maintenance issues
